Ophil Care – Patient Experience Survey

Section 1 of 5

About You

Let's start with the basics.

We want to understand who we're serving and how you found us.

How did you first hear about Ophil Care?

Select one

Where are you located?

Helps us understand where our patients are coming from

Are you seeking care for yourself or someone else?

Your Health Needs

What brings you to us?

This helps us ensure the right services are available when you need them.

What health concern or condition are you looking for help with?

Select all that apply

Have you received dialysis or specialist kidney care before?

Are there any other medical services you wish were available at a single clinic?

Your answer helps us plan our future specialties

Access & Barriers

What gets in the way of good care?

We want to understand the real challenges patients face — so we can remove them.

What has been your biggest challenge accessing specialist care in Abuja?

Select your top concern

How do you currently pay for specialist medical care?

Select all that apply

Is it important to you that a clinic accepts your HMO or insurance?

Trust & Expectations

What makes a clinic worth trusting?

Help us understand what matters most to you when choosing where to receive care.

What factors matter most when choosing a specialist clinic?

Select your top 3

How likely are you to consider Ophil Care for your care needs?

1 = Very unlikely, 10 = Absolutely yes

Very unlikelyAbsolutely yes

What would make you more confident choosing Ophil Care?

Optional — any detail helps

Final Thoughts

One last thing.

Your honest opinion — no filter needed.

Is there anything you wish specialist clinics in Abuja would do differently?

A pain point, a gap, anything

Would you like us to reach out to you about our services?

Thank you.

Your response has been recorded. It will directly shape how Ophil Care grows and serves the Abuja community.

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